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For Australian real estate agencies

AI lead capture forAustralian real estate

Capture every property enquiry 24/7 — across Sydney, Melbourne, Brisbane and every Australian capital. AI that knows FIRB, stamp duty by state, and how Chinese, Indian and local buyers actually ask questions.

Sydney Melbourne Brisbane Perth Adelaide Gold Coast
Live · Australia agency
australia.estatai.co
Website conversation
"I'm a Chinese citizen on a 482 visa — can I buy this apartment in Sydney CBD, and what's the total cost?"
Yes, on a 482 visa you can buy off-the-plan or new builds (FIRB-approved). FIRB application fee is $14,700 for property under $1M. For this $850k apartment: FIRB fee + 8% NSW foreign surcharge + 4% standard stamp duty ≈ $117k additional. Shall I connect you with our auction manager?
Lead qualified
Contact: captured
Intent: confirmed
Area: Sydney
Next step

Routed to viewing or consultation flow with full buyer context.

Australian real estate sees over 530,000 dwellings sold annually with Sydney and Melbourne driving 40% of national transactions. Foreign buyer demand — particularly from China, India and Singapore — remains strong despite FIRB restrictions and the 2025 temporary ban on existing dwellings for non-residents. EstatAI gives Australian agencies an always-on AI property consultant that speaks 17 languages including native Mandarin, understands FIRB requirements for foreign buyers, state-by-state stamp duty (which varies dramatically between NSW, VIC, QLD), off-the-plan concessions, and how to qualify serious buyers versus tyre-kickers in Australia's uniquely auction-driven market.

530K+
dwellings sold annually across Australia
17
languages — Mandarin, Hindi, Vietnamese, English
40%
of transactions in Sydney + Melbourne alone
24/7
enquiry capture across all Australian time zones
THE CHALLENGE

Why Australian agencies lose leads in an auction-driven market

Australia's real estate market moves fast — auctions, off-the-plan, and FIRB-gated foreign buyers all need instant, expert answers.

01

Auction campaigns run on tight 4-week timelines

A property listed on Tuesday has an auction 28 days later. Every enquiry matters. A buyer who asks a question at 9pm and doesn't hear back until next morning is already at the competitor's open home.

02

FIRB rules confuse serious foreign buyers

'Can I buy this as a Chinese resident?' 'What's the FIRB application fee?' 'Am I restricted to new builds only?' These questions decide whether a buyer engages or walks away. Your agency's FAQ page doesn't answer them.

03

State-by-state stamp duty is a minefield

NSW first-home buyer exemption up to $800k, VIC up to $600k, QLD up to $500k. Foreign buyer surcharges of 8%–12% by state. Off-the-plan concessions in some states, not others. Your website can't answer these accurately.

04

Chinese and Indian buyers expect Mandarin and Hindi service

Sydney and Melbourne's Chinese investor market alone drives billions in annual transactions. A website that only speaks English loses them in the first 10 seconds.

HOW ESTATAI SOLVES IT

How EstatAI wins Australian property leads

An AI property consultant trained on your listings, Australian property law, and capital-city market data.

STEP 01

Engage instantly

AI greets every Australia website visitor in their own language — English, Arabic, French, Chinese, Urdu and 12 more.

STEP 02

Qualify naturally

Captures budget, area, timeline, financing status — in a natural conversation, not a form.

STEP 03

Hand off with context

Your team gets full context — what they viewed, what they asked, their budget — before they pick up the phone.

Built for Australia estate agencies

Every feature designed around how property actually gets sold in Australia.

FIRB knowledge built in

Explains FIRB eligibility, application fees, 482/500 visa holder rules, and the 2025 temporary foreign buyer ban — accurately and up-to-date.

State-by-state stamp duty calculator

NSW, VIC, QLD, WA, SA — foreign surcharges, first-home buyer exemptions, off-the-plan concessions all handled correctly by state.

17 languages — Mandarin, Hindi, Vietnamese, Arabic

Auto-detects the visitor's language. Essential for Sydney and Melbourne's Chinese investor market and growing Indian buyer base.

Auction campaign support

Captures interest during 4-week campaigns, qualifies buyers before the auction, and helps your team prioritise inspection attendees.

Off-the-plan payment knowledge

Explains deposit requirements, sunset clauses, construction timelines, and new-build stamp duty concessions — exactly as an Australian agent would.

Works with domain.com.au and realestate.com.au leads

Every portal lead who clicks through to your website gets captured. Native integrations are on the Agency-tier roadmap.

Pricing for Australia agencies

No setup fee. No contract. Cancel anytime.

Starter
$79/month

For agencies testing AI lead capture

AI widget + lead capture
Unlimited conversations
English only
14-day free trial
Try Free
Most Popular
Pro
$199/month

Best for international buyers

Everything in Starter
17 languages
Trained on your listings
Clean branding
Try Pro Free
Agency
$399/month

Done-for-you setup

Everything in Pro
Unlimited listings trained
Custom widget design
Priority support
Get Agency
Voice AI Add-on · Agency only
$2,500 setup + $500/month

Real phone calls in 17 languages. Qualifies leads using your script. Agency-tier clients only.

Schedule a Call →

Australia agencies ask

Common questions from estate agencies in Australia.

Does EstatAI handle FIRB rules correctly?
Yes. The AI is trained on current FIRB rules including the 2025 temporary ban on existing dwellings for non-residents, application fees by property value, and exemptions for PR holders and New Zealand citizens. It answers factual questions, not legal advice.
Does it know stamp duty varies by state?
Yes. Every state is handled separately — NSW, VIC, QLD, WA, SA, TAS, NT, ACT — with correct thresholds, foreign surcharges, and first-home buyer exemptions. Updated when budgets change.
Can it speak Mandarin fluently?
Yes. Mandarin is one of 17 supported languages and it's native, not machine-translated. Critical for Sydney and Melbourne agencies serving Chinese investor traffic.
How does it work during auction campaigns?
Every enquiry during the 28-day campaign gets captured, qualified, and routed to your team with buyer intent flagged. Bidders register earlier, inspection attendance improves.
Does it integrate with our Australian CRM?
Zapier integration on Pro tier connects to Vault, REST Professional, MyDesktop and most Australian agency CRMs. Native integrations on the Agency-tier 60-day roadmap.

Ready to stop losing Australia leads?

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