AI receptionist for estate agents that never misses a call
Your phones ring while you're on a viewing, at lunch, or long after the office has shut. EstatAI answers every one in your agency's name, finds out what the caller needs, and sends your team the details straight away.
Every missed call is a valuation or a let someone else wins
Most callers won't leave a voicemail. They ring the next agent on the list. Here's where agencies tend to lose them.
Calls during viewings and valuations
Your best negotiators are out of the office for much of the day. The phone keeps ringing, and whoever is left at the desk can only answer one call at a time.
Evenings and weekends
Plenty of people only think about moving after work or at the weekend. If they get an answerphone at 7pm, a quicker agent usually gets the instruction.
Busy Monday mornings
Weekend portal enquiries all call back at once. Lines are engaged, callers give up, and you never even see who they were.
Repetitive questions
"Is it still available?", "Do you do lettings?", "What areas do you cover?" Your team answers the same things all day instead of selling.
How the AI receptionist works
- 1
Keep your existing number
Nothing changes for callers. You switch on call forwarding for missed, busy or out-of-hours calls, and the AI picks those up. Your phone provider can usually do this in a few minutes.
- 2
The AI answers in your agency's name
It greets callers the way you'd want, answers common questions about your branches, areas and services, and speaks 30+ languages for overseas buyers and landlords.
- 3
It finds out what they need
Buying, selling, renting or letting? Which property or area? Budget and timing? When are they free to talk or view? The AI asks naturally, like a good receptionist would.
- 4
Your team gets the lead straight away
A clear summary of every call lands with your team, so the right negotiator can call back while the person is still keen.
What you get
Answers 24/7
Nights, weekends and bank holidays. The AI never goes home and never puts anyone on hold.
Many calls at once
Several people ringing at once? They all get answered, with no engaged tone on a busy Monday.
Trained on your agency
Your branches, opening hours, areas, fees and FAQs, so answers sound like your own team.
30+ languages
Overseas buyers and investors get answered in their own language, then passed to your team in English.
Call summaries
Name, number, what they want and how urgent it is, written up for your team after every call.
Works with a CRM
Add the EstatAI CRM and every call becomes a lead with a follow-up reminder, so nobody is forgotten.
AI receptionist vs a traditional answering service
| EstatAI Voice AI | Typical answering service | |
|---|---|---|
| Hours | 24/7, every day of the year | Depends on the plan, often extra for out of hours |
| Calls at the same time | Several at the same time | Limited by staff on shift |
| Knows your agency | Trained on your areas, services and FAQs | Usually takes a message only |
| Languages | 30+ languages | Usually English only |
| What you receive | A written summary of what the caller needs | A name, a number and a short note |
Simple pricing
Starting prices in GBP. Your exact price is confirmed in writing before we start.
Voice AI Receptionist
From £500
Answers your calls 24/7 and sends every caller's details to your team.
Voice AI Plus
From £700
Everything in Voice AI, with 500 free incoming call minutes included.
Real Estate CRM
From £1,300
Add a CRM so every call becomes a lead with a follow-up reminder.
AI receptionist for estate agents: common questions
Will callers know they're talking to an AI?
Some will, some won't. It speaks naturally and politely, and it can say it's your agency's virtual assistant if asked. What callers care about is getting a proper answer instead of voicemail.
Do I need a new phone number?
No. Most agencies keep their current number and forward missed or out-of-hours calls to the AI. If you'd like a separate number, it's registered in your agency's name.
Can it book valuations and viewings?
It collects everything your team needs to book one: the address or property, what they want, and when they're free. Your team then confirms the appointment, so your diary stays under your control.
What does it cost?
Voice AI starts from £500. Voice AI Plus starts from £700 and includes 500 free incoming call minutes. You get a fixed price in writing before anything starts.
How long does setup take?
Once we have your agency details and FAQs, we configure and test the AI with you, then you switch on call forwarding. Most of the work is on our side.
Is caller data kept safe?
Yes. Call details are only used to pass leads to your team, and we sign a Data Processing Agreement with you before going live. You can ask for data to be exported or deleted at any time.
Related guides
Hear it before you decide
Book a short demo and we'll show you the AI answering calls as your agency. No commitment, and you'll know within 20 minutes if it's right for you.
Demo line is a US number (+1 320-317-3383). Your own line would be a UK number in your agency’s name.